PURELY PROTEIN
Protein powder FAQs
Answers to the questions we hear most about our proteins, ingredients, delivery and returns.
What types of protein powder do you sell?
We sell whey protein (concentrate and isolate), clear whey and clear protein, vegan and soy protein, micellar casein and multi-source protein blends, plus protein bars, protein shots and protein pudding powder.
Are your protein powders vegan?
Our Vegan Protein, Yummy Vegan Protein, Fruity Vegan Protein and Soy Protein Isolate powders are plant-based. Each product page lists the features the maker states, so check the page before you order.
How much protein is in each serving?
Each product page shows the protein per 100 g and the serving size. Most powders use a 30 g serving, which gives roughly 20 to 25 g of protein, depending on the product and flavour.
What is the difference between whey concentrate and whey isolate?
Both are made from milk. Isolate is filtered further than concentrate, which usually means a higher protein share per 100 g. The product pages show the exact figures so you can compare.
Can I check ingredients and allergens before I order?
Ingredients and allergens differ by flavour and are printed on the product label. If you have an allergy or intolerance, contact us before you order and we will help.
How long does delivery take?
Delivery takes 1 to 3 working days after you order, and we confirm the details with you by email. See our delivery page.
What if I change my mind?
You have a legal right to cancel within 14 days of receiving your goods. For hygiene reasons opened food products cannot be returned unless they are faulty. See our returns page.
Shop with confidence
Delivery in 1 to 3 working days
We confirm delivery details with you by email after you order. See how it works on our delivery page.
Secure Checkout
Card details are encrypted during payment. We never see or store your card number.
Your right to cancel
You have a legal right to cancel within 14 days of delivery. Read how returns work.
Ask before you buy
Allergies, flavours or which protein suits you? Ask us before you order.
Newsletter
Join the Purely Protein club
New flavours, new products and restocks, straight to your inbox.