PURELY PROTEIN
Returns & Refunds
You have a legal right to cancel your order within 14 days of receiving your goods. Contact us with your order number and we will guide you through returning the item.
For hygiene and safety reasons, opened food products cannot be returned unless they are faulty. Once we receive a returned item and check it, we refund the price paid to your original payment method. If an item is faulty or damaged on arrival, contact us straight away with photos and your order number.
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Delivery in 1 to 3 working days
We confirm delivery details with you by email after you order. See how it works on our delivery page.
Secure Checkout
Card details are encrypted during payment. We never see or store your card number.
Your right to cancel
You have a legal right to cancel within 14 days of delivery. Read how returns work.
Ask before you buy
Allergies, flavours or which protein suits you? Ask us before you order.
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